Refund policy.
How refunds work, and who handles them.
Effective date: August 11, 2026
This policy applies to purchases of Logimu API credits and subscriptions made through our online checkout. Logimu is operated by CP Development doo.
Who handles refunds
CP Development doo is the seller of record for all purchases and handles billing, tax, invoicing and buyer support directly. Payments are processed by PayPal.
Our policy
We honour the statutory rights set out below in full. We do not add any conditions, qualifiers or exceptions of our own, and we do not ask you to waive any statutory right of withdrawal.
Statutory right of withdrawal
Where the law of your country gives you a right to withdraw from the purchase, that right applies in full:
- European Union, EEA, United Kingdom and Switzerland — 14 days from the transaction
- Turkey and Israel — 14 days from the transaction
- South Korea, Brazil and Canada — 7 days from the transaction
- Singapore — 5 days from the transaction
Where your local consumer protection law gives you a longer period or a stronger right, the higher level of rights always applies.
Everyone else
If you are outside the regions listed above, you may request a refund within 14 days of your transaction date.
Products that do not work
If the API is not delivered, or is materially defective or unusable, you are entitled to a replacement or a refund of the charges paid, in accordance with applicable consumer protection law.
Subscriptions
You can cancel a subscription at any time, with effect from the end of your current billing period. You will not be charged after the cancellation takes effect.
How to request a refund
Contact us at support@logimu.com or through our contact form, and we will process your request.
Approved refunds are returned to the original payment method.
Questions
Billing and refund questions are handled by us directly — contact support@logimu.com or use our contact form. See also our Terms of Service and Privacy Policy.